Terms & Conditions

Last Updated: October 14, 2026

1. Introduction

Welcome to Mamori Tai. These Terms & Conditions govern your access to and use of our website, Reiki healing sessions, Reiki educational programs, registered nurse consultations, health coaching, digital products, and related services.

By accessing our website, booking a service, or purchasing a product, you agree to these Terms & Conditions. If you do not agree, please discontinue using the applicable services.

2. Our Services

Mamori Tai may offer the following services:

  • Reiki healing and distance Reiki sessions.
  • Online Reiki experiences.
  • Reiki education and one-on-one live classes.
  • Digital educational materials and courses.
  • Registered nurse consultations.
  • Caregiver support sessions.
  • Post-hospital guidance.
  • Monthly nurse support plans.
  • Health coaching and general wellness education.

Service availability, duration, pricing, and included features will be described on the relevant service or booking page.

3. Reiki and Wellness Disclaimer

Reiki is offered as a complementary wellness practice associated with relaxation, mindfulness, and personal exploration.

Reiki sessions are not a substitute for medical diagnosis, emergency care, mental health treatment, or professional medical advice. We do not guarantee that Reiki will produce a particular physical, emotional, or health outcome.

Individual experiences may vary.

4. Registered Nurse Consultations

Registered nurse consultations provide an opportunity to discuss health-related questions, medication information, existing care instructions, caregiver concerns, and appropriate next steps within the nurse’s professional scope of practice.

The services offered depend on the provider’s credentials, applicable licensing requirements, the nature of the consultation, and your location.

Unless expressly authorized and arranged as part of a lawful professional service, nurse consultations do not establish a treating-provider relationship, provide a comprehensive medical examination, or replace your existing healthcare team.

Nursing consultations do not automatically include diagnosis, prescriptions, medication changes, referrals, or treatment.

If you experience a medical emergency, severe symptoms, or a potentially life-threatening condition, contact your local emergency services immediately. Do not delay emergency care to book or attend a consultation.

5. Health Coaching

Health coaching is intended to provide general educational support, wellness guidance, and assistance with organizing questions or care-related goals.

Health coaching is not a substitute for individualized medical evaluation or treatment. Clients should consult an appropriately qualified healthcare professional regarding diagnosis, treatment decisions, and changes to prescribed medication.

6. Appointments and Booking

Customers are responsible for providing accurate contact and booking information.

Certain services may require an introductory consultation before the main appointment. One-on-one live Reiki classes require a complimentary 15-minute consultation before class scheduling, as described on the relevant booking page.

An appointment is considered confirmed only after the applicable booking process has been completed and confirmation has been provided.

Customers should arrive or connect on time and ensure that they have a suitable environment and working internet connection for online services.

7. Pricing and Payments

Service prices are displayed on the applicable service or checkout page and may change for future bookings.

Payment must be completed according to the payment instructions provided at checkout. Any applicable taxes, additional charges, or payment terms will be disclosed where required.

Monthly support plans renew, expire, or terminate according to the specific plan terms presented at the time of purchase. Customers should review the applicable renewal and cancellation conditions before subscribing.

8. Cancellations, Rescheduling, and Refunds

Cancellation, rescheduling, missed-appointment, and refund rules will be displayed on the relevant service or booking page or provided before purchase.

If a specific policy applies to a service, customers should review it before completing payment. Nothing in these Terms removes rights that cannot lawfully be excluded under applicable consumer protection laws.

For assistance with an appointment or refund request, contact us through our Contact Us page.

9. Digital Products and Educational Content

Digital courses, Reiki learning materials, and other educational products are provided for learning and informational purposes.

Access conditions, availability, permitted use, and any purchase-specific restrictions will be described on the relevant product page.

Unless expressly permitted, customers may not reproduce, redistribute, resell, or commercially exploit copyrighted course materials without written authorization.

10. Online Services and Technology

Online sessions depend on suitable devices, internet connectivity, and the availability of relevant communication platforms.

We are not responsible for interruptions caused by a customer’s internet connection, device problems, or third-party platform outages. If a technical issue affects a scheduled service, please contact us to discuss an appropriate resolution under the applicable booking policy.

11. Customer Responsibilities

By using our services, you agree to:

  • Provide accurate and current information.
  • Communicate respectfully with our team.
  • Use the website and its content lawfully.
  • Avoid submitting information you are not authorized to share.
  • Follow applicable booking and service instructions.
  • Seek emergency or professional medical care when appropriate.

12. Intellectual Property

Unless otherwise stated, website text, branding, graphics, course materials, and other content are owned by or used with permission by Mamori Tai or the relevant rights holders.

You may use the content for personal, non-commercial purposes where permitted. Copying, distributing, modifying, or commercially exploiting protected content without authorization is prohibited.

13. Limitation of Liability

To the extent permitted by applicable law, Mamori Tai is not responsible for indirect or consequential losses arising from website use, service interruptions, or reliance on general educational information.

Nothing in these Terms excludes liability that cannot legally be excluded or limits any rights that consumers retain under applicable law.

14. Privacy

Our collection and use of personal information are described in our Privacy Policy. By using our services, you acknowledge that your information will be handled as described in that policy and as required by applicable law.

15. Changes to These Terms

We may revise these Terms & Conditions periodically. Updates will be published on this page with a revised date. The terms applicable to a purchase or appointment may also be stated separately during booking.

16. Governing Law

These Terms are subject to applicable laws and regulations. The governing law and dispute-resolution provisions should be specified by Mamori Tai based on the business’s legal location and the jurisdictions in which it operates.

17. Contact Us

For questions about these Terms, bookings, services, or purchases, please contact Mamori Tai.

Contact Us: https://mamoritaihealing.com/contact-us/